Here are a few updates of what Apricot Consulting is currently working on, with plenty more exciting things to come.
A helping hand to The Salvation Army, California
Apricot Consulting has been conducting a project with The Salvation Army (TSA) titled California United Plan, which is a strategy designed to help TSA relate and cooperate with the Californian Government. Currently there is no formal relationship with the government, yet TSA is spending close to $250 million in the sixth biggest economy in the world!
Apricot has been facilitating research on the social issues within California to determine where and what needs assistance, particularly issues that are concerning the government. The Salvation Army operates in around 120 countries globally, with most of the funding supported from only 10 of those.
Derek Linsell facilitated a workshop with TSA to reflect on what they are already doing, but also what they could be doing and how the partnership with the government will benefit both parties on a formal basis.
Customer service workshops for University of Tasmania
Apricot has been working with selected groups from the University of Tasmania to coach and mentor them into understanding customer service to world’s best practice level. Participants were involved with a training session covering eight main topics for achieving excellent customer services.
The groups are guided and supported during these training days to ensure the best outcome for all the staff. Two sessions have been completed at the university and all were successful.
Apricot is also working with senior leaders to discuss delivering effective feedback, coaching and mentoring to provide effective performance management for their staff.
North Melbourne Kangaroos CSR Strategy
Apricot has been very fortunate to have been working with North Melbourne Football Club to create a world class corporate social responsibility program which will put them on the world map!
The main objective of the CSR strategy is to support the broader business goals of NMFC by creating a program that actively engages and improves the local community and becomes a competitive commercial advantage for the club. We have interviewed stakeholders and sourced information to formulate a strategy over period of around three years.
Culture shift for Ambulance Victoria
Over the past few months, Apricot has been working closely with Ambulance Victoria to analyse their current workplace culture to help them move forward with their ideal values and beliefs.
On board with International Motor Coach Group Inc.
Apricot has recently won a piece of work with IMG to help develop and implement a strategy moving forward for the organisation. This will be done working closely with the management teams by facilitating workshops to find their next steps.